Contact Us

Hours of Operation:

Monday: 8:30 a.m. – 1:30 p.m.
Tuesday – Friday: 8:30 a.m. – 3:00 p.m.

Please Note: The Well will be closed for

Christmas Holidays December 24th,  25th and 26th

and New Year’s Day January 1st

View our staff listing

How to Reach Us:

In person:
154 Somerset Street West
Ottawa, ON K2P 0H8

By phone:
(613) 594-8861 [ext.27] – Office
(613) 594-2843 – Women’s Line

By fax:
(613) 594-5878

By email:

*The Well is on the OC Transpo Bus #5 and #14 routes and near the Transitway.


Please note we cannot accept any clothing donations, to donate other useful things like bus tickets, gift cards and personal care items please see our Wishlist page